Get Help

by Paul Konrardy

Think that hackers only go after big companies? Think again. Your home network and smart devices can be hacked as well. Here are some signs that the security of your network, computer or phone has been compromised.

If you notice any of the above or if your home network or computer just isn’t behaving the way it always has, here’s what to do.

WHN TIP – Get Expert Help. Not sure if your system has been compromised? Uncomfortable with the idea of trying to fix it yourself? Hire a reputable tech firm to resolve the problem and provide you with the information and software to keep your devices safe going forward.

Check your router. PhysOrg recommends first trying to connect to your home router online using the default login and password. (Can’t do it? Call the router manufacturer for help.) If needed, you may need to reset your router and then set a strong administrative password.  (You may need to contact your internet provider in case any settings need to be configured after resetting your router.)

WHN Expert TIP – WEP or WPA? Check the type of authentication protocol your router is using, recommends JustAskGemalto. WEP ( Wired Equivalent Privacy) is more vulnerable to cyber threats. A more secure authentication protocol is WPA (Wi-Fi Protected Access) and the newer protocol, WPA2 (Wi-Fi Protected Access II).

Install good firewall software on your system. A firewall protects your system against any online attacks done by hackers from a remote location. Then install a good antivirus program and scan your system for viruses and malware.

For compromised phones, Pensar recommends first switching to airplane mode to stop malicious apps from receiving and sending data. Then, check recently installed apps against online reviews. When in doubt, consider deleting them.

Not sure if the problem has been resolved? Isolate your computer (and router, if necessary) by disconnecting it from the internet, says Lifewire. Then either follow these steps (if you’re tech-savvy and comfortable doing it) or hire a tech person to clean your system.

Photo Credit: Thought Catalog