Articles and More

    When your home is damaged by a fire, will you know what to do?

    And do you know how to prevent one from occurring?

    Our ARTICLES AND MORE section will walk through all the steps to keep your house safe and help you recover from the damage.

    WHN TIP – Be safe, be smart and be prepared!


  • Types of Fire Extinguishers

    There are many different types of fire extinguishers intended for various purposes. You wouldn’t want to use a 50-pound extinguisher designed for chemical fires in a lab to put out a small grease fire in your kitchen! Using the wrong type of fire extinguisher is not only dangerous, but can actually encourage the fire to spread. […]

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  • Cleaning Up Water, Smoke and Soot Damage

    If you’ve had a fire, you know that nothing is harder to clean than water, smoke and soot damage. Most people hire professionals to clean up, but in case you need to do some cleaning on your own, here are some water damage and soot cleanup tips from Greg Kistler, a ServPro cleanup and restoration specialist from […]

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  • After a Home Fire – What to Do

    Once the fire is out, the recovery process begins. Here’s what to know and do – and not do. WHN TIP – First Needs: If you need immediate assistance with shelter, food or other personal needs, consider contacting your local American Red Cross chapter. Insured? Contact your insurance agent as soon as possible, preferably before meeting with […]

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  • Keeping Your Home Safe While You Travel

    Here are some smart “insider tips” from industry professionals and everyday travelers we interviewed that cover the preparation of your home while you are on vacation. The House: Main Rooms Have a friend, family member or trusted neighbor check on your house. Give the person your house keys and security codes (if necessary). WHN TIP […]

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  • Create a Fire Emergency Plan

    Plan Ahead Download our Fire Safety Items Checklist to make sure you have enough fire safety items to cover your entire home, especially where people sleep. Purchase fire safety items such as smoke alarms, fire extinguishers, carbon monoxide detectors, fire ladders and so on. Print out and fill in your Emergency Contact List. Print copies of the Contact […]

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  • Returning Home After a Disaster: What Supplies to Bring

    If you are returning home to clean or salvage items, here’s a list of suggested supplies and items to bring with you. WHN Expert TIP – Water Damage Clean-Up Tips: Greg Kistler, a ServPro cleanup and restoration specialist from South Washington County in Minnesota, provides water damage cleanup advice in this podcast. Was the disaster fire-related? Greg also […]

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  • Property Damage: 8 Actions to Expect From Your Agent

    What Your Agent Will Do Here are some actions your insurance agent may take after you file a claim. Meet with you in the first few days after the loss (or when it is physically possible) to review additional living expense requirements. (See 17 Items to Gather and Tasks to Do After a Disaster) Provide money to pay living expenses, but […]

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  • Property Damage: 13 Questions for Your Agent

    These are some questions to ask your insurance agent to confirm what you already know or help you understand what you are covered for. Each time you call, note the following: The day and date you called The phone number and extension (If you’re transferred to someone else, ask for that person’s extension before the hand-off.) […]

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  • 6 Key Insurance Terms for Determining Value

    Knowing these terms helps to understand the process insurance agencies and relief organizations use to determine the value of your loss. Your tax accountant can also help you when claiming your losses. Valuation of Goods It is very difficult to measure your personal loss of goods. This is because many items have a sentimental value to […]

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  • No Insurance? 6 Places to Get Help

    If you have no insurance (or less insurance coverage than you thought), your recovery will be based on your own resources and help from friends, relatives and your community. Here are some resources: Department of Social Services Civic organizations State or municipal emergency services offices Nonprofit crisis counseling centers Area faith-based organizations FEMA – If a […]

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